User comment:
Had a fire in Nov. Contacted Servpro they stood us up for appointments 3 times, I called and told them to just forget it. They called back apologized and set up another appointment which they wound up having to reschedule. Finally after about 20 days made it to the house to view the damage. Now in FEB! they started work yesterday and called this morning to tell us they couldn't get the materials to finish the job and are still expecting us to pay for over half of their original estimate.
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