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Servpro Complaint - Florida panhandle flood pro serv vitctim - taken advantage of
Servpro Complaint

Servpro Complaint

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Florida panhandle flood pro serv vitctim - taken advantage of


I am a first time flood victim in the florida panhandle which happened on April 30th 2014. I was referred to pro serv which is a local company here as well. My neighbors always had a great experience with them. Always honest with the quote and upfront etc etc. I guess since we are in a disaster area we got an out of town crew. They were sneaky from the beginning. First they quoted me 6700 which I anticipated it would go up SOME. The estimate I didn't get until they were there 7 hours and I kept asking them for it. What happens if I didn't have money to pay for it? So that was the start of sneakiness to me. After that they pulled all the baseboards and started drying etc etc. they couldn't get the baseboards off in the garage. They decided to try and dry my kitchen countertops which are pressboard and were warped(I asked repeatedly why they did it that way. I see now it was to charge me for something that didn't work and wasn't going too. At the end of the day my bill was 12,100 which is nowhere near the price of 6700. The BOSS that came up with this figure wasn't even there to see the job. He had stuff that I didn't have done on there. Which I caught. I doubt I will use this company again because of the shady practices. To take advantage of victims of a flood area is wrong to me. The company I used was in fort walton beach, florida . They subcontracted out to the Melbourne, florida crew. I hope people see this and use another company. If by some miracle this changes I will let yall know.

Email:ultimetdrm@aol.com


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