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Servpro Complaint - ServPro, didn't finish the job
Servpro Complaint

Servpro Complaint


ServPro, didn't finish the job

On Tuesday, the 15th, we had a toilet hardware issue and our home was flooded. We called State Farm immediately and they recommended ServePro. I was 500 miles from home, leaving my husband to deal with this all. The guy that came to help, seemed nice enough, but didn't do the complete job. He left the staples behind from the hardwood flooring tear out, something that State Farm said was not acceptable. They left carpet tack strips exposed in the middle of a main walk way. They also left a DIRTY mess throughout all 3100 square feet of my home. 3 State Farm reps said they should have turned off the A/C, used air scrubbers and sealed off the area, none were done. Now I sit in a home of filth, walls have dust so thick I can write on them, every dish in every cupboard is dusty. I will spend DAYS cleaning up, so much for "like it never happened". What joke. The owner TAMMY from the Des Moines, Iowa office, was rude and short with me, claiming they leave every home like this and she's never had ANY complaints, right like having NO complaints is even possible. I could go on, and on, but I've said enough for anyone to realize this is a company NOT worth taking a risk with!!

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