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Servpro Complaint - Servpro high cost because they can
Servpro Complaint

Servpro Complaint


Servpro high cost because they can

We had water heater leak and our insurance company told us to call Servpro . When they arrived I told them that I had a high deductible and most of the cost was out of pocket, but they never gave me an estimate. The first time I saw the cost was when I got a bill for $2500--my full deductible. At that time, Servpro again failed to give me any details. When I finally got the bill details, I discovered that they charged 150% of the market rate for equipment rental, and opted to run the most expensive equipment for the longest time. I know my insurance company did the bare minimum, since they only paid $500, never came on site to asses the damage,mand paid the bill with out review. Servpro, has created a business model wheremthempurposely withhold information, and do everything they can do to pad their bill. This company takes advantage of people in need and scams the insurance companies. Do notuse them.

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pgmwuts says: (7 years ago)
I had the same experience. No estimate just a huge bill for a few fans. I still had to replace the carpet at a cost less than their $1740 bill. I would recommend that no one ever uses this company for any reason. They have a very predatory business practice.

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