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Servpro Complaint - cleaning service
Servpro Complaint

Servpro Complaint

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cleaning service


My boyfriends house had a fire early march. His insurance company contracted Servpro to come and clean the house. Alex was told by Servpro that any electrical appliances had to be thrown away, due to smoke damageThey came on a day that was not scheduled and to my boyfriends surprise, what he had put notes on to have things to save, it was thrown out.
and today 4-16-15 my boyfriend went to his house and watch the 2 freaking guys, and by the way were left there unsupervised, were dragging his washer and dryer, unites were only 3 yrs old, down his hard wood steps, out to the yard. Alex(my boyfriend) left for coffee and when he got back, he didn't see the washer and dryer in the dumpster, but saw both on the in the van!!!!! He called Servpro and they told Alex again, that all electrical items had to be thrown in dumpster. Well they were in the van, cause the workers were going to take home. Its sucks that this service can no be trusted!!!!! Don't know how much stuff they took instead of throwing it away. If Alex was not able to keep it, Neither should Servpro. I would never, ever, recommend this Service!!!!


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