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Servpro Review - Great job
Servpro Review

Servpro Review


Great job

I recently had a water damage in my basement. Servpro of Kankakee came to help remove the water and dry things out. The owner came in with a thermal camera and showed me where it was wet. The water had gone much further than I first thought. After getting a game plan together, his crew got started. After measuring things up this guy actually put his stuff on the basement steps and started moving furniture around. They set fans and a couple crazy dehumidifiers in the basement and 4 days later, everything was dry. It stunk pretty bad in the beginning but when they left things smelled much better. The owner came back on the last day with that camera and checked everything out and showed one of his young guys to use the a nail gun. Hopefully I'll never need that type of service but Servpro of Kankakee did what they said....made it like it never happened.

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flood11610 says: (9 years ago)
Thank you ServPro for everything you've done, from flood11610, Kathryn A.

flood11610 says: (9 years ago)
Recently my entire basement flooded and I had major water damage
to my carpeting, tile, paneling , drywall, furniture and personal belongings.
ServePro of Pueblo, Co came immediately and began extracting
water. The owner accompanied the crew and they quickly put together a
plan. They were very professional, knowledgeable and courteous.
The crew was like a well oiled machine and treated my basement as if
it were their own home. After the water was extracted they set up numerous
fans and dehumidifiers to begin the drying out process. Meanwhile, the
owner spent time with me explaining the entire process and what would
happen over the next several days. Then he was on the phone arranging
other services I would need (i.e. my furnace had water in it so I had no
heat). Before long he had everything coordinated with the various contractors,
as well as my insurance adjuster. The damage was devastating, but ServPro
had everything under control immediately. I highly recommend them and am extremely
pleased with their professionalism and their customer oriented service!

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